Privacy & Confidentiality Policy
At InMotion Movement & Recovery, we are committed to ensuring that your privacy is protected and that any personal information you provide to us is treated with the utmost confidentiality. This Privacy and Confidentiality Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 and National Disability Insurance Scheme Act 2013.
Collection of Personal Information
InMotion Movement & Recovery collects personal information from you to provide our services. This information may include:
Name, address, and contact details
Date of birth
Medical history and other health-related information
NDIS number (if applicable)
Payment information
We will only collect personal information from you where it is reasonably necessary for the performance of our services or functions. We may collect your personal information either directly from you, or from third parties. Where we collect your personal information from a third party, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
By providing personal information about another person to us, you represent that you are legally permitted to do so, and we will not be responsible for verifying any such authorisation.
Use and Disclosure of Personal Information
InMotion Movement & Recovery uses your personal information to provide our services to you, manage our business, and comply with legal obligations. We may also use your information to contact you with further information about our services, to complete surveys, or to conduct research to improve our services.
We will not disclose your personal information to any third party without your consent, unless required by law. We may disclose your information to third-party service providers, such as payment processors, IT service providers, or marketing agencies, but only to the extent necessary for them to provide their services to us.
Security of Personal Information
InMotion Movement & Recovery takes reasonable steps to ensure that your personal information is secure and protected from misuse, interference, loss, unauthorised access, modification, or disclosure. We have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Access and Correction of Personal Information
You have the right to access and correct the personal information we hold about you. If you would like to access or correct your information, please contact us using the details provided below. We will respond to your request within a reasonable time frame.
Complaints
If you have a complaint about how we have handled your personal information, please contact us using the details provided below. We will investigate your complaint and respond to you as soon as possible. If you are not satisfied with our response, you may make a complaint to the Office of the Australian Information Commissioner.
Contact Us
If you have any questions or concerns about our Privacy and Confidentiality Policy or the way we handle your personal information, please contact us:
Entity: InMotion Movement & Recovery
Phone: 0407 172 941
Email: loegan@inmotionmr.com.au
Changes to this Policy
InMotion Movement & Recovery may update or revise this Privacy and Confidentiality Policy from time to time. Any changes will be posted on our website, and the revised policy will apply from the date it is posted.